Refund and cancellation policy
Last updated:
This policy applies to paid ARIMEX services unless your agreed proposal or order says otherwise.
Demos
Demos are free. Requesting one doesn’t commit you to anything.
Minimum term
Some services have a minimum term, stated in your proposal or order. Fees for the minimum term are payable in full.
Cancelling
After any minimum term, you can cancel with 30 days’ written notice by email. Your service continues until the end of the notice period.
Refunds
- Fees for a billing period that has already started are not refunded.
- Setup and onboarding fees are not refundable once setup work has begun.
- If you paid twice or were charged in error, we refund the incorrect amount.
Questions
If something isn’t working as agreed, email us first — we’d rather fix it.
Contact
Questions or requests about this page: ahaidmehar@gmail.com.